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Ancourage Academy editorial policy and corrections process

Editorial Policy

How Ancourage Academy and Art by Ancourage write, review, fact-check, and correct articles. Each article is signed by a named educator and reviewed by a different qualified editor before publishing. We prioritise primary sources from MOE and SEAB, and aim to acknowledge correction reports within two business days.

Effective from:

Last Updated:

Approved by: Min Hui (Editor-in-Chief, MOE-Registered Educator)

Combined teaching experience
50+ yrs
Articles published
376
Correction ack (business days)
≤ 2
Material fix (business days)
≤ 7

Ancourage Academy and Art by Ancourage publish articles, guides, and learning resources for parents and students researching education in Singapore. This editorial policy describes the standards we apply when writing, reviewing, fact-checking, and correcting that content. Our goal is straightforward: parents and students should be able to act on what we publish without having to second-guess the source. Where we describe our own programmes, we disclose that. Where we cite the Ministry of Education or SEAB, we link to the primary document.

Editorial Standards & Author Accountability

Articles are written and signed by named educators, then reviewed by a designated editor before publishing. Both author and reviewer are surfaced on each article’s byline. Full credentials are listed on each author profile.

No self-review. The reviewer for any article is always a different person from the author. An educator who writes an article does not review their own work; another qualified educator signs off before publishing.

Editor-in-Chief

  • Min Hui — Founder & Academic Director, MOE-Registered Educator with 11+ years of teaching experience. Min serves as Editor-in-Chief and reviews the majority of articles across all subjects, including Art content authored by other educators. She signs off on factual accuracy, primary-source citation, syllabus references, and adherence to MOE and SEAB documents.

Author and Specialist-Reviewer Roles

Each educator authors articles within their primary domain. Where another educator has authored an article in a specialist’s domain, the specialist may serve as reviewer (subject to the no-self-review rule). Combined with Editor-in-Chief oversight, this means most articles benefit from at least one subject-aligned set of eyes.

  • Angie — Founder, Art by Ancourage (LASALLE College of the Arts; Goldsmiths, University of London). Primary author of Art programme, DSA portfolio, and art-medium articles. Because Angie authors the majority of Art content, those articles are reviewed by the Editor-in-Chief rather than self-reviewed. She also teaches in Chinese and reviews Chinese-language, DSA and centre-guide content authored by another educator.
  • Charmaine — Early Childhood & Primary Education Specialist (Bachelor's Degree, Singapore University of Social Sciences). Authors and reviews English, primary curriculum and parent-guide articles where the article was written by another educator.
  • Gabriel — Bachelor of Social Sciences in Economics, NTU. Authors JC Economics; authors and reviews Mathematics articles across secondary and JC, JC Chemistry and Biology, and exam-system and school-pathway guides authored by another educator. Gabriel also reviews Social Studies and Literature exam-technique guides authored by another educator.
  • Syafiq — STEM Educator (BSc Computer Science, SIT-DigiPen). Authors and reviews STEM and primary/secondary science articles authored by another educator. Syafiq also reviews MOE school-programme news authored by another educator.
  • Aurelia — Woodlands Centre Manager & Teacher (Bachelor of Biomedical Science, La Trobe University). She teaches JC Biology and Chemistry at Woodlands and authors JC Biology, Chemistry and Chinese-language content; under the no-self-review rule those are reviewed by another educator. She reviews JC-pathway and science content authored by another educator.
  • Nurul Syifaa — Art Teacher, Art by Ancourage (graduate of Nanyang Academy of Fine Arts). Teaches the full Art curriculum, from Crafty Corner through DSA portfolio preparation, and authors Art-practice content; under the no-self-review rule those are reviewed by another educator. She has not served as a reviewer to date.
  • Archer Yu — AI & Computer Science Educator (Degree in Marketing, University College Dublin; Diploma in Fashion, LASALLE College of the Arts). Leads the AI Workshops and is the primary author of the AI-tools, prompt-engineering, and AI-in-education articles. Because Archer authors that content, those articles are reviewed by the Editor-in-Chief rather than self-reviewed. He reviews education-news content on AI in schools authored by another educator.

Review Workflow

  1. Drafting — A named author writes the article with primary sources cited inline.
  2. Editor review — The Editor-in-Chief, or a subject specialist where the article falls within their domain, reviews the draft for factual accuracy against primary sources (MOE, SEAB, syllabus documents), verifies syllabus codes and exam references, checks all internal and external links, and copyedits for clarity.
  3. Disagreement resolution — Where author and reviewer disagree on substance, the Editor-in-Chief makes the final call. For domains outside the Editor-in-Chief’s primary subject expertise, the senior subject specialist for that domain decides.
  4. Sign-off — The reviewer’s name and credential appear in the visible byline next to the author. Both names appear in the article’s structured data so AI search engines can attribute and cite them.
  5. Reader-reported corrections — Corrections submitted by readers (see Corrections below) trigger a fresh review by the original reviewer or the Editor-in-Chief. Material updates are recorded in the corrections log and refresh the dateModified timestamp on the pages involved.

Sources & Evidence

We prioritise primary sources for every factual claim. Tier 1 is the Ministry of Education (MOE), Singapore Examinations and Assessment Board (SEAB), and gazetted syllabus documents — cited via direct link wherever possible. Tier 2 is peer-reviewed academic research and government statistical releases. Tier 3 (reputable news organisations) is used only when primary sources are unavailable.

  • Tier 1 (primary): Ministry of Education Singapore (MOE), Singapore Examinations and Assessment Board (SEAB), gazetted syllabus documents, and official government publications. We cite directly via link wherever possible.
  • Tier 2 (secondary): Peer-reviewed academic research, published research from recognised institutions, and government statistical releases.
  • Tier 3 (tertiary): Reputable news organisations and recognised industry sources, used only when primary sources are unavailable.

We avoid relying on competitor blogs, low-authority third-party content, or unsourced claims. Quotations from educators are attributed by name and verified before publication. When a source has changed (for example, the O-Level to SEC transition), affected articles are updated.

Fact-Checking & Freshness

Factual claims — exam dates, syllabus codes, fees, scoring rules, school admission rules — are verified against the most recent primary source before publishing. We aim to conduct a content-freshness review approximately every 90 days for articles covering rapidly-changing topics (exam syllabus, admission criteria, fee structures). Articles older than 12 months are flagged for re-review when feasible, even when topics are stable. When a primary source changes, affected articles are updated and the dateModified timestamp is adjusted to reflect the actual change — we do not bump dates without meaningful content updates.

Corrections

If you spot an error in any of our articles, email tuition@ancourage.net with the article URL and a description. We aim to acknowledge correction reports within two business days and publish material fixes within seven business days, recording each one in our public corrections log at ancourage.academy/editorial-policy#corrections and refreshing the dateModified timestamp on the pages involved.

  • We aim to acknowledge correction reports within two business days.
  • Material corrections — facts, figures, syllabus references, attribution — we aim to publish within seven business days. Each is recorded in the corrections log below, naming the affected surface and summarising what changed, plus a refreshed dateModified timestamp on the pages involved.
  • Minor typos, broken links, and formatting fixes are applied silently without a note.
  • We do not retroactively edit articles to remove citations, change positions, or rewrite history without disclosure. Corrections of fact are logged below from 12 September 2026 onward; earlier corrections, and routine copy, link and formatting changes, are not individually listed.

If a correction request involves your personal data, our Privacy Policy applies.

Recent corrections log

DatePageWhat was corrected
12 September 2026Article bylines — author credentialsThe editorial policy said "Both author and reviewer credentials appear on each article's visible byline". Only the reviewer's did: the author line carried a job title ("Economics & Mathematics Educator") while the credential ("Bachelor of Economics, NTU Singapore") appeared only in the page's structured data and on the author profile. The author's credential is now shown next to their role on every article byline, the same way the reviewer's already was. Every educator's byline additionally names the institution they qualified at, which for two of them meant surfacing a qualification that had until then appeared only in the page's structured data. The policy sentence was extended in the same release to state that stronger guarantee; the promise it originally made is now kept on every article.
12 September 2026Editorial policy — corrections processThe corrections process promised that material corrections carry "an inline editor's note explaining what was changed" on the corrected page — four times on this page, and three more times in the machine-readable copies at /editorial-policy/md and /llms-full.txt. No inline editor's note was ever published on any corrected page and no mechanism for one existed. The wording now states what the site actually does: material corrections are recorded in the log below, and the pages involved carry a refreshed dateModified. The log itself, and the dateModified refresh, were always real — only the promise of a per-page note was not.
12 September 2026Article bylines — English reviewer attribution (6 articles)Six English articles authored by Charmaine carried "Reviewed by Gabriel (Bachelor of Economics, NTU Singapore)" in the visible byline and in the Article structured data, while the editorial policy states Gabriel's review remit is JC Chemistry, Biology, Economics and Mathematics. Three of the six are primary-level (PSLE English). The reviewer of record on all six is now Min Hui, the Editor-in-Chief, which matches how the other 31 Charmaine-authored articles are reviewed and keeps the rule that no educator reviews their own work. The other affected articles are the PSLE cloze-passage, PSLE editing, PSLE comprehension, and the two O-Level / SEC English Paper 2 guides.
12 September 2026SEC 2027 guides — G2 grading scaleTwo SEC 2027 guides said the G2 grade range "extends the former N(A)-Level 1-to-5 numeric scale to a sixth grade". The N(A)-Level was already graded 1 to 6. SEAB’s Rules and Regulations for School Candidates §6.3.2 lists the Normal (Academic) grades as "1, 2, 3, 4, 5, 6 where Grade 1 is the highest and Grade 6 is the lowest", and records that Grade 6 denotes performance that has not met the minimum requirements of the subject. Both guides now state that SEC G2 carries that same 1–6 scale forward unchanged, with the certificate awarded at Grade 5 or better.
12 September 2026JC cut-off points — bonus pointsThe "How is the net L1R5 score calculated?" answer capped bonus points at 4, reducing to 3 from 2028, and omitted the Language Elective Programme award. MOE grants "an additional 2 bonus points if you applied and got selected for one of the following programmes at a JC", so the junior college maximum is 6 today and 5 from 2028 — the figures our own admission calculator already applied, leaving two surfaces of this site stating different maxima. The answer now includes the Language Elective Programme award and both maxima.
12 September 2026Glossary — Higher Chinese (HCL)The Higher Chinese entry said Secondary 1 Higher Mother Tongue eligibility is "based solely on PSLE Mother Tongue performance". It is not solely that: MOE's parliamentary reply of 18 September 2023 states that schools also "have the flexibility to offer HMTL to students who are assessed to have strong ability and interest in MTL and are able to handle the additional workload without affecting their performance in other subjects". The entry now states MOE's two-part test, including the workload condition we had omitted.
12 September 2026Glossary — Chinese and Mother Tongue LanguageThe Chinese entry said "achieving a pass in Chinese or Higher Chinese O-Level fulfils the Mother Tongue requirement for local university admission". A standard O-Level MTL pass alone does not satisfy it. NUS groups H1 General Studies in Chinese with H1 MTL and H2 MTLL under a minimum of 'S' grade, and SEAB records that an A-Level 'S' is a sub-pass below grade E — so we published a stricter bar than NUS applies. Both the Chinese and the Mother Tongue Language entries also read as exhaustive while omitting two of NUS's routes: the IB Diploma route and a pass in an MOE-approved MTL-in-lieu subject. Both now list every route, and both state that an applicant who has not met the requirement is admitted provisionally and must satisfy it before graduating. Corrected against NUS Office of Admissions, "Provisional Offer of Admission: Mother Tongue Language (MTL) Requirement", and SEAB's A-Level Explanatory Notes.
12 September 2026Admission aggregate calculators (JC/MI and polytechnic)A score within the L1R5 / L1R4 bar was reported in green as meeting the qualifying mark. The calculator compares points only — it cannot see which subject occupies each slot, so it cannot apply MOE's minimum grades in English, Mathematics and Mother Tongue, and a candidate failing one of them could still be shown a positive verdict. The verdict now states that the score is within the published bar, is rendered in amber rather than green, and carries the limitation alongside it.
12 September 2026Millennia Institute L1R4 calculator (from 2028)The 2028 Millennia Institute aggregate reused the JC configuration, which caps bonus points at 5. MI receives neither of the two JC-only awards — there is no affiliation bonus and no Language Elective Programme award — so its cap is 3. MI now has its own 2028 configuration and its own bonus rules.
12 September 2026AEP entry routes (article)The guide said AEP entry "typically happens through DSA … or posting after PSLE, with schools assessing art aptitude", without saying who decides the AEP place. In most cases it is the school's own Secondary 1 AEP Selection Exercise — but not always: Victoria School states that "students admitted under DSA/Aesthetics for Art will be placed in the Art Elective Programme (AEP)", with no separate exercise. The text now says the selection exercise is the usual route rather than the only one, names the exception, and carries MOE's qualifier that eligibility remains subject to each school's further discretion.
12 September 2026Article text extraction (site-wide)The shared HTML-to-text helper treated a literal "<" in prose as the start of a tag and discarded everything up to the next ">". Two articles were affected in the text handed to feeds, the Article JSON-LD articleBody, llms-full.txt and word counts: 189 characters of the A-Maths quadratic functions guide ("when a < 0 it opens downward…") and 126 of the Bishan PSLE guide ("AL8 (lowest, <20 marks)"), two spans in each — 315 characters across the whole corpus. Both now render in full.
12 September 2026JC H1 GeographyH1 Geography was described as having no fieldwork component. SEAB 8834 sets a compulsory fieldwork-based structured question; corrected on both the JC1 FAQ and the JC2 curriculum list.
12 September 2026JC H1 HistoryThe H1 History paper structure was given as one source-based case study plus one essay. SEAB 8838 sets one source-based case study and two essays.
12 September 2026PSLE Chinese (topic hub)PSLE Chinese (syllabus 0005) was described as four papers. SEAB sets three (本科考试包括下列三个试卷); mark allocations and the Paper 3 oral/listening grouping were added.
12 September 2026PSLE cut-off points (glossary)Cut-off points were framed as an entry requirement. A COP is an outcome of each year’s posting — the score of the last student posted — and the entry's worked example ("a COP of 7 means most students scored AL7 or better") misread the scale: a COP of 7 is a total across four subjects. Meeting it does not guarantee admission.
12 September 2026IB DP SciencesThe science Internal Assessment was described as a 6–12 page investigation. The IB specifies a report of up to 3,000 words, worth 20%.
12 September 2026G1/G2 subject level-upThe claim that "most schools require 60-70% in Sec 2 Mathematics" for A-Maths was re-attributed as a common school benchmark rather than a national rule — the same treatment already applied to the "75% or higher" level-up threshold — and has since been replaced with named school-published criteria and a direct statement that MOE sets no national mark.
12 September 2026Glossary — SASMOSASMO was described as open to Primary 2 through Secondary 4, with top performers qualifying for "the SASMO Olympiad". It is open from Kindergarten 2 to JC2 (K2 to Grade 12) with a differentiated paper at each level, and SIMCC's award tiers are Perfect Score, Gold, Silver, Bronze and Honourable Mention, with award winners qualifying for SIMOC. The citation now points at sasmo.simcc.org; sasmo.sg is not the official site and its own footer disclaims affiliation.
12 September 2026Glossary — English at Junior CollegeThe entry described English as "a core subject at all levels in Singapore, from Primary 1 through Junior College". There is no compulsory English Language subject at JC: most students read H1 General Paper (8881), and SEAB publishes H2 English Language and Linguistics (syllabus 9508) for 2026 and 2027 at selected colleges. The entry now runs English to the end of secondary school and distinguishes "not compulsory" from "not offered".
12 September 2026Woodlands English guides — Marsiling Primary awardSPARKS@MPS was called an "award-winning" programme that had "won" the Lee Hsien Loong Award for Innovations in Uplifting Students. The award is reported by the school at school level — for its culture of care and inclusivity in supporting students with greater needs (LHL AIUS 2024) — not for SPARKS@MPS, which is the school's MOE-registered Languages-domain Applied Learning Programme. Both statements are now attributed to the school and cite Marsiling Primary's own school-awards page; one guide had cited an unrelated MOE special-awards page. The same correction was made on the lower-primary Woodlands English guide.
12 September 2026PSLE scoring guide — score terminology and illustrative cut-offsThe guide called the four-subject total an "AL score" or "AL total". MOE's term is the PSLE Score — the sum of four Achievement Levels — while "AL" denotes a single subject's band. The illustrative school bands were first revised and then removed altogether in favour of a link to the per-school secondary school cut-off points table, and the MOE score-calculator citation points to its current address.
12 September 2026Full Subject-Based Banding guide — score terminologyThe same terminology correction: "PSLE AL score" became "PSLE Score" in the lead sentence, the posting-group table header and the overlap-range explanation, matching MOE's own wording.
12 September 2026Braddell tuition centre guide — bus serviceThe guide named the wrong bus service for the centre. The service number has been corrected from 52 to 56.
12 September 2026O-Level / SEC Chemistry — periodic table group numberingThe guide used the older Roman-numeral group labels — Groups I, VII and 0 — in a section heading, a lead sentence and a study-plan bullet. The syllabus uses IUPAC numbering, so these now read Groups 1, 17 and 18.
12 September 2026O-Level / SEC Chemistry — metal extraction scopeThe topic scope was given as "the extraction of metals including iron in the blast furnace". What is assessed is describing the ease of obtaining metals from their ores by relating them to the reactivity series; the blast-furnace process itself is no longer a named learning outcome in 6092 or K324, having sat in the 2020 syllabus's Iron section, which has since been removed. The scope sentence is corrected and the blast-furnace passage is now marked as background.
12 September 2026H2 Mathematics — families of solution curvesSketching families of solution curves was presented as H2 Mathematics (9758) content, including in a table cell and a cross-reference. It is not in 9758. The guide now explains that a general solution describes a family of curves — one for each value of the constant — and frames the sketching techniques accordingly. The reciprocal cross-reference in the H2 functions and graphs guide was corrected in the same pass.
12 September 2026A-Maths calculus guide — area questions and paper weightingThe guide treated "area between two curves" as an examinable application. Syllabus 4049 and SEC K341 both exclude the area of a region between two curves, so the passage now covers the area bounded by a curve and a line. An unsourced claim that calculus accounts for "25-35% of the A-Maths paper" is now attributed to Ancourage Academy's own analysis of past 4049 papers and published alongside SEAB's assessment-objective weightings, which carry no topic-level breakdown.
12 September 2026H2 Biology — cell signalling receptorsThe guide said receptors "may sit in the cell surface membrane or inside the cell". The 9477 syllabus works with membrane-bound receptors — the tyrosine kinase receptor and the G-protein linked receptor — and states that knowledge of intracellular receptors is not required. The passage now follows the syllabus stages: ligand-receptor interaction, a phosphorylation cascade, and a change in gene expression.
12 September 2026PSLE Chinese comprehension guide — 综合填空The guide said 综合填空 was a name used in "tutoring materials" for the section SEAB calls 短文填空. Both names are SEAB's own: 综合填空 is the term used in the PSLE Higher Chinese (0015) and secondary Chinese (1160 / SEC K320) blueprints, while 短文填空 is used in the standard PSLE Chinese syllabus. The guide now says so.
12 September 2026AI in education guides — tool names and level scopesTwo corrections. This guide described MOE's classroom AI vaguely, as tools "such as the Adaptive Learning System" available from primary onwards; it now names the Learning Assistant (LEA) from Primary 4 and states that the Adaptive Learning System covers Primary 5 to Secondary 2 Mathematics and Upper Secondary Geography, citing MOE's AI-in-education page rather than the general EdTech Masterplan page. Separately, Sora was removed from the short-video tool lists on our AI marketing tools guide, including its lead sentence.
12 September 2026Art and wellbeing articles — how the WHO evidence is described"Research from the World Health Organization confirms" overstated a source. It is a 2019 WHO scoping review of over 900 publications, and its finding on anxiety and depression is scoped to adults with a mental illness. An unsourced claim that art-making "lowers cortisol levels" is now attributed to a 2016 study of 39 adults that found reduced cortisol in 75% of participants after 45 minutes of art-making. The same re-scoping was applied to our Bishan children's art classes guide.

Ethics & Conflicts of Interest

Ancourage Academy and Art by Ancourage do not accept paid placements, sponsored content, or fees for inclusion in lists, comparisons, or rankings. Articles are written and edited independently by named educators, with conflicts of interest and affiliate or referral links disclosed inline within the article body.

  • No paid placements. We do not accept payment to feature, endorse, rank, or recommend specific schools, programmes, products, or competitors. Articles are written and edited independently.
  • Self-disclosure. Where we mention our own services — Ancourage Academy tuition or Art by Ancourage classes — we disclose that we are the provider in plain language.
  • Author conflicts. Authors disclose direct conflicts of interest in the article (for example, personal teaching experience at a school being discussed).
  • No sponsored content. We do not run sponsored or paid editorial disguised as independent reporting.
  • Affiliate disclosures. If an article contains affiliate or referral links, the disclosure appears inline within the article, not buried in a footer.

Ownership & Funding

Ancourage Academy is the trading name of Ancourage Academy Pte. Ltd. (UEN 202408404R), an independently-owned Singapore company registered with ACRA and MOE-registered as a private education provider. It was founded in 2024 by Min Hui (Founder & Academic Director). Art by Ancourage is the Art programme sub-brand, co-founded by Angie. We operate from Bishan and Woodlands.

We are not subsidised by any government body, MOE programme, or external corporate funding. Revenue is derived from tuition fees paid by enrolled students. Trial classes are subsidised by us as a customer-acquisition cost. We do not currently accept investment from external venture or strategic investors.

Frequently Asked Questions

Who reviews articles on Ancourage Academy?
Articles are reviewed by a designated editor before publishing, and the reviewer is always a different person from the author — no educator reviews their own work. Min Hui (Founder & Academic Director, MOE-Registered Educator with 11+ years of teaching experience) serves as Editor-in-Chief and reviews the majority of articles across all subjects, including Art content authored by Angie (Founder of Art by Ancourage). Subject specialists provide additional review within their domains where the article was authored by someone else: Charmaine reviews English and primary-curriculum articles authored by Min Hui or other specialists, Gabriel reviews Mathematics, JC Chemistry and Biology articles and Social Studies and Literature exam-technique guides, Syafiq reviews STEM articles and MOE school-programme news, Aurelia reviews JC-pathway and science articles, Angie reviews Chinese-language, DSA and centre-guide articles, and Archer reviews articles on AI in schools. Aurelia (Bachelor of Biomedical Science) also teaches and authors JC Biology, Chemistry and Chinese-language content, and Nurul Syifaa (Nanyang Academy of Fine Arts) authors Art-practice content; under the no-self-review rule both are reviewed by another educator, and Nurul Syifaa has not served as a reviewer to date. Both the author's and the reviewer's credentials appear on each article's visible byline, and every educator's byline names the institution they qualified at. Full credentials are linked from the byline to their author profile page on /authors.
How can I report an error in an article?
Email tuition@ancourage.net with the article URL and a description of the issue. We aim to acknowledge correction reports within two business days and publish material fixes within seven business days. Material corrections from 12 September 2026 onward are recorded in our public corrections log at https://ancourage.academy/editorial-policy#corrections, which gives the date, the affected surface, and a summary of what changed; the pages involved also carry a refreshed dateModified timestamp. Minor typos and formatting fixes are corrected silently and are not logged.
Are articles on Ancourage Academy paid placements or sponsored content?
No. We do not accept payment to feature, endorse, rank, or recommend specific schools, programmes, products, or competitors. Articles are written and edited independently by named educators with no commercial pressure on conclusions. Where we mention our own services — Ancourage Academy tuition or Art by Ancourage classes — we disclose plainly in the article that we are the provider, and the reader can identify the disclosure without scrolling to find it. We do not run sponsored content disguised as editorial. We do not accept fees for inclusion in lists, comparisons, or rankings. If an article ever contains affiliate or referral links, the disclosure appears inline within the article body itself, not buried in a footer notice. Authors disclose direct conflicts of interest (for example, prior personal teaching experience at a school being discussed) within the article.
What sources does Ancourage Academy rely on for factual claims?
We prioritise primary sources for every factual claim. Tier 1 sources are the Ministry of Education Singapore (MOE), Singapore Examinations and Assessment Board (SEAB), gazetted syllabus documents, and official Singapore government publications — we cite these directly via link wherever possible. Tier 2 sources are peer-reviewed academic research, published research from recognised institutions, and government statistical releases, used when primary documents are unavailable. Tier 3 sources (reputable news organisations and recognised industry sources) are used only as a last resort. We avoid relying on competitor blog content, low-authority third-party content, or unsourced claims. Quotations from educators are attributed by name and verified before publication. Where a primary source has changed — for example, the O-Level to SEC transition that takes effect from 2027, or syllabus code changes from numeric (6091) to K-series (K323) — affected articles are updated and the dateModified timestamp is refreshed to reflect the actual change, not the regeneration date.

Contact for Editorial Matters

We aim to respond to the editorial matters above within two business days. For urgent matters during operating hours, WhatsApp is fastest.